Effective Date: January 13th, 2026

Rachel Yoon Photography (hereinafter "we," "us," or "our") is committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy explains how we collect, use, share, and protect personal data when you interact with our services, including SMS communication in compliance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect

We collect personal information to provide photography services and communicate with our clients effectively. The information we may collect includes, but is not limited to:

• Personal Information: Includes your name, phone number, email address, and any message content shared during SMS communication.
• Device Information: We may collect technical data such as IP addresses or device identifiers for security purposes.

2. How We Use Your Data

• To send SMS messages and/or emails related to appointments, services, billing, or other business-related communication.
• To enhance our services and ensure effective communication.

3. Consent

By providing us with your personal information, you consent to its collection, use, and disclosure as outlined in this Privacy Policy. You may withdraw your consent at any time by contacting us, subject to legal or contractual restrictions.

4. Sharing of Your Data

• Service Providers: Your data is securely hosted through 17hats and processed by its trusted texting service providers to deliver SMS messages.
• Compliance: If required by law or to protect our legal rights, we may share your data
• Data Protection: Your personal information (including mobile opt-in data) will never be sold or freely given to third parties. No mobile information will be shared with third parties / affiliates for marketing or promotional purposes. All other categories exclude text-messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Data Security

• We use encryption, secure storage, and other industry-standard measures to safeguard your information.
• Only authorized personnel have access to your data.
  

6. Data Retention

• We retain your data for as long as necessary to provide our services or comply with legal obligations.
  

7. Your Rights

• Access and Updates: Contact us to access, update, or correct your personal data.
• Opt-Out of SMS: Reply “STOP” to any text message to stop receiving SMS communication.

8. Cookies and Website Analytics

Our website may use cookies and analytics tools to enhance user experience. These tools collect non-identifiable information such as browsing behavior and session data. You may adjust your browser settings to refuse cookies; however, this may affect your experience on our website.

9. Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on our website, and we encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

Rachel Yoon Photography

Email: info@rachelyoonphotography.com

Phone: 604-715-5114

Address: #208-3787 Canada Way, Burnaby, BC, V5G 1G5